Caption of 'Self-Hosting, why you should support small companies' with a phone showing SetraHost.
Blog,  Technology

SetraHost Review – Support Smaller Web-Hosting Companies!

Back in February 2019, I was kindly gifted SetraHost ‘s Starter Plan for a year in return for an honest and authentic review of their services. All words and opinions are my own. If you have any questions about this then please get in contact through email or social media. You can also view MSBLife’s disclosure here: Privacy Policy and Disclosure.


Are you thinking about taking the leap and making your blog self-hosted? Are you brand new to blogging and want to start off with full control? Or maybe, do you have no idea what I am talking about?

There are hundreds of variations of these posts online and I was hesitant to make another. How could I make this different to all those posts that blab on about how you should get hosting with BlueHost and Siteground? So, I thought I would discuss why I think us, as bloggers, should be investing our money into smaller companies.

To clear the first question that has most likely come into your head, I was strongly thinking about purchasing a plan with SetraHost prior to their offer. I had spent so much time reading reviews and comparing prices of the various different hosting companies. To be honest, they all seemed the same and the words just blurred.

Therefore, the plan is – I going to give you a bit of information on the technical side of SetraHost for all those who understand it. If you don’t yet, don’t worry. I am then going to go into my main points. These are on why I believe bloggers should be supporting smaller companies when it comes to their hosting and I shall also be reviewing SetraHost along the way.

Sound good? Let’s go!

SetraHost Starter Plan – The Technicals

SetraHost has the option of 3 ‘Shared Web Hosting’ plans to choose from. I was, gratefully, gifted the Starter plan, so let’s talk a bit about that.

The price of a Starter plan, when paying annually, is $3.95 so $47.40 a year. A HUGE thing I wanted to mention here is that SetraHost PROMISES to not increase or change your price. The price when buying is the price you continue to pay – forever. Obviously, as I am from the UK, the exchange rate may alter slightly but apart from that, you’re good to go!

Within that Starter Plan you get, 10GB NVMe SSD storage, 100GB monthly bandwidth, 1 website, cPanel Control Panel and unlimited features such as Emails, FTP Accounts and MySQL Databases.

If you have any questions regarding SetraHost’s plans and technicals then I would recommend getting in touch with them. This can be either through their website and contact form or by contacting them on Twitter.

Why should bloggers be supporting smaller companies when going self-hosted?

I started to be more aware of where I am buying from this year. Where has this come from and could I be supporting a smaller business? Independant and smaller shops and businesses tend to sell their items at higher prices. These aren’t actually that high, it’s just big corporations are able to put their prices so low. But are we sacrificing quality service?

Price

A quick visit to SiteGround will show you that you can start your self-hosting journey on a ‘Startup’ plan for a special price of only £2.95 a month. This is, of course, already cheaper than SetraHost’s $3.95.

To be honest, I have heard some good things about SiteGround’s hosting. But that isn’t the problem. If you pay a bit more attention to the small print of SiteGround’s offer: “Special prices are applicable for your initial invoice after that regular prices apply.” That means at the end of your blog’s first self-hosted year when it is at it’s prime, your fee will increase by 300%!

We do not increase your price at renewal, or ever. The price you sign up for is your price for the lifetime of being a part of the SetraHost family.

SetraHost

SiteGround isn’t the only business that does this, however, it seems to have become known for its renewal fees on Twitter. As I mentioned above, however, SetraHost isn’t this sneaky. With a PROMISE that the price you pay on day 1 is the price you will always pay. This is a prime reason why you should start considering supporting a smaller hosting business.

A Person, not a Number

I like to be valued. I want to be known as ‘Millie’, not customer number 48295 and I want there to be time for ME. It was the same in school, I wanted to stay on at the smaller sixth form so I could have more attention from the teachers – I like that personal experience.

Thankfully, I receive this with SetraHost. Sometimes (actually a lot of the time) I am quite cheeky and send them a DM on Twitter opposed to creating a Ticket Request. I still find them replying to me – they even once tweeted me good morning! (If you follow me on Twitter then you know how much I appreciate that.)

SetraHost Twitter Account and MSBLife on Phone

You just wouldn’t get that type of experience with a large business. I’m sure other smaller companies would do similar to SetraHost – friendly and supportive customer service.

They’re Real with You

There is no denying that smaller hosting companies are going to face issues and bumps in the road. A few of months ago I found my blog completely down, with some weird message appearing on my screen. I PANICKED. I was like, ‘WHY DIDN’T I BACK UP MY SITE!?‘ It turns out that they were, in fact, doing planned and essential maintenance to their servers.

Of course, being a smaller company, things like this happen. I didn’t mind that. But I did mind that I didn’t know about it. I went straight onto Twitter and sent SetraHost a DM with my complaint. I was surprised by how fast they responded and apologised. Another reason to support small and growing companies – they listen to you. They want to hear your feedback because they want to improve.

Work with MSBLife and SetraHost on Phone

I also want to be real with you. Back in March 2019, I stupidly locked myself out of my blog admin. I had access but I just couldn’t do anything. I spent quite a while trying to sort this out myself but had no luck. So, I sent SetraHost a DM. This time I didn’t receive a response so I opened a ticket request. It took them about a two and a half weeks to get back to me with a solution. I was glad that they managed to fix my access issues and get me back posting on MSBLife. However, this is a truthful review. I want to share both the positives and the negatives with you.

It is now August 2019 and I am yet to receive another situation like that. Within that time they have helped me out twice when I forgot my password and also helped me out with cPanel.


Are you going to start supporting smaller hosting companies, like SetraHost?

All companies have their ups and all companies have their downs. I choose to support small companies, like SetraHost, when I can because I feel listened to, valued and I get to watch a company improve and grow.

If you have any questions regarding my self-hosting experience, going self-hosting or on SetraHost then please feel free to leave a comment below or message me on social media.

SetraHost Website About Us Page

If you are interested in going self-hosted with SetraHost then I recommend heading over to their website and starting up a conversation with them. They are friendly and can help you work out what’s what. With 30-day money-back guarantee, free SSL and site migration – maybe a smaller hosting company is for you!

I would love to hear about your ups and downs with various hosting companies – please leave them in the comments below!

Till next time my friends!

-Millie 🙂

6 Comments

  • writingthebluesaway

    Ooh this sounds like such a good price! All the others I’ve looked at are just too expensive for me to pay for right now but this is a lot more affordable. I’m definitely considering going with SetraHost after reading this! I love how honest you are too because nothing is ever going to run 100% smoothly!

  • Bettie

    Great post. I’ve never thought about this. I always love to buy something from smaller companies and artists, but I’ve never thought buying from a smaller web hosting company. I bought my domain etc at a well-known hosting company here in the Netherlands. So it is smaller than bluehost, but it is still big.

    But I think you are right about that they see you as a person and not a number.

    Bettie

    • msblife28

      Thank you for reading Bettie! I hadn’t until I actually sat down and thought about the facts a little. At least you are with a hosting company from your country! Have a great weekend 🙂

  • Mariam

    I must admit, I never realized that smaller web hosting companies… existed? This sounds so weird but I just never thought about it! I like how you mentioned that whenever you had a problem with them, they got back to you and apologized. A company that listens to its customers is one which I want to associate with. Thank you for this honest review!

    Mariam
    https://www.bossbabechroniclesblog.com/

  • msblife28

    I wanted to make sure I wrote an honest review because sometimes I felt as if people who worked with hosting companies just said it to get people to click their affiliate links. Thanks for reading Chloe and hopefully you can go self hosted soon!

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